non-fuel revenue project

boosting revenue through strategic fee implementation

OBJECTIVE:

Increase Non-Fuel Revenue by 35,000 USD

OVERVIEW:

This project involved a comprehensive approach to the introduction of a new Non-Fuel Revenue (NFR) initiative. The goal was to drive an increase in revenue through the strategic implementation of new fee structures and operational enhancements.

BACK TO PORTFOLIO

KEY RESPONSIBILITIES & ACTIONS:

End-to-End Ownership: The project was managed from conceptualization to execution, ensuring seamless operational implementation of the NFR initiative.
Data Reporting & Analysis: Power BI was utilized to analyze the existing pricing structures and fee rules, providing valuable insights that informed the development of the new offer.
Strategic NFR Offer Creation: A new NFR offer was developed, including compelling value propositions to attract and engage customers.
Tiered Pricing Suggestions: A tiered pricing structure was proposed, including a 5-10% increase, aligned with market trends and competitive standards.
Exclusion of New Contracts: Recently signed contracts were excluded from the fee introduction to ensure smooth transitions for existing clients.
Legal & Fiscal Coordination: Collaboration with legal and fiscal teams ensured that the project complied with all regulatory requirements and contractual obligations.
Terms & Conditions Establishment: Clear and transparent general terms were defined for the new NFR offer, promoting customer trust and understanding.
One-Sided Contractual Change Implementation: A one-sided contractual change was effectively managed and communicated to all stakeholders and customers.
Automation with VBA Macro: A VBA macro was developed to automate the mass modification of contracts, improving efficiency and reducing the potential for errors.

outcome:

The project successfully led to a projected 35,000 USD increase in non-fuel revenue, demonstrating the effectiveness of the tiered pricing strategy, legal coordination, and automation in streamlining contract changes.

KEy takeaways:

Collaboration: Close collaboration with legal and fiscal teams ensured full regulatory compliance.
Automation: The use of Power BI and VBA macros enhanced reporting capabilities and streamlined contract modification processes.
Communication: Transparent communication with stakeholders was key to the successful implementation of one-sided contractual changes.